1. General

At Quralingo, we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal data when you use our websites, mobile apps, and related services (the “Service”). This policy is designed to comply with the General Data Protection Regulation (GDPR).

By using the Service, you agree to the terms of this Privacy Policy. We may provide additional or different privacy notices in relation to specific features. Please note that we are constantly improving our Service, and some features may not yet be available in all locations.

2. Information We Collect

We collect personal data that you provide to us, such as your name, email address, username, and learning progress, when you register for a Quralingo account or use our Service. We may also collect additional data when you interact with certain features.

3. How We Use Your Information

We use your personal data to provide and improve our Service, personalize learning content, track progress, fix bugs, perform research, and communicate with you regarding updates and notifications about the Service.

4. Legal Basis for Processing

We process your personal data based on your consent, contractual necessity (to deliver the Service), compliance with legal obligations, or our legitimate interests, such as improving our Service and ensuring security.

5. Sharing Your Information

We may share your personal data with third-party service providers, such as hosting providers, analytics platforms, and payment processors, solely to help us provide and improve the Service. We ensure that all third parties comply with GDPR standards. Your data will only be shared as required by law or to prevent fraud or harm.

6. International Data Transfers

Your personal data will not be transferred to countries outside the European Economic Area (EEA). If this happens, we will ensure that appropriate safeguards, such as standard contractual clauses or other legal mechanisms, are in place to protect your data.

7. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide the Service.

8. Child Users

We take special measures to protect the personal data of children under the age of 13, or the age of digital consent in their country. We collect minimal data and obtain parental consent before offering services to these users. Personalized ads and certain social features are disabled for child accounts.

9. Your Data Rights

You have the right to access, correct, delete, or export your personal data at any time. You can also withdraw consent or object to our processing of your data. To exercise these rights, please contact us at privacy@quralingo.com. If you wish to delete your account and data, you can do so through the App or by sending a request via our account delete request page.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or damage. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant updates via email or a prominent notice on our website.